Customer Care & FAQ
Everything you need to know about your David Bowie official merchandise and apparel orders.
How do I know I am purchasing authentic David Bowie merchandise?
All items sold on our official store are 100% authentic, licensed products. Each garment features high-quality prints and custom neck labels to ensure you are receiving genuine commemorative apparel.
What is your shipping policy for international orders?
We ship worldwide to fans across the globe. International shipping times vary by location, typically taking 7-14 business days. Please note that customs duties and taxes may apply depending on your country's regulations.
How should I care for my Bowie graphic tees and hoodies?
To preserve the life of the prints, we recommend machine washing your apparel inside out in cold water. Tumble dry on low heat or hang dry to prevent shrinkage and maintain the vibrancy of the artwork.
What is your return and exchange policy?
We offer a 30-day return policy for unworn and unwashed items in their original packaging. If you received a damaged item or the wrong size, please contact our support team for a prepaid return label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I track my order once it has been placed?
Yes, once your order has been processed and shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey to your door.